Privacy notice
This notice explains how Reviuu collects and uses personal information when you visit this website, contact us, or use our services.
Who we are
Reviuu is a sole trader business operated by Emile Best, 47 Main Road, Crynant, SA10 8NY. For data protection purposes we are the "controller" of the information described here. You can contact us at hello@reviuu.co.uk.
What information we collect
- Enquiries. If you email us, we receive your name, email address, business details and anything else you choose to send.
- Clients. If you become a client, we also hold details needed to deliver and bill for the work, such as contact details, your domain and hosting details, website content and payment records.
- Technical data. Our website host may log technical information, such as your IP address and browser type, to keep the site secure and working.
This website does not use advertising or analytics cookies, and we do not run tracking tools on it.
How and why we use it
- To reply to your enquiry and give you a quote (our legitimate interest in running our business, and steps you ask us to take before a contract).
- To provide our services, deal with payments and keep records (performing our contract, and meeting legal and tax obligations).
- To keep our website and systems secure (our legitimate interest).
We do not sell your information. We only send marketing emails to people who have asked to receive them, or where the law allows, and you can opt out at any time.
Who we share it with
We use trusted providers to run the business. They handle information only to provide their service to us:
- Netlify, which hosts this website.
- Fasthosts, which registers our domain and forwards our email.
- Google, which provides our email inbox (Gmail) and the fonts used on this site.
Some of these providers are based outside the UK. Where information is transferred abroad, we rely on the safeguards those providers use, such as approved contractual terms.
Customers of our clients
If we help a client collect Google reviews, we may handle their customers' contact details. In that case we act on the client's instructions as their processor, and the client is responsible for telling their customers how their details are used. We only use those details to send the requests the client has asked for, and we do not use them for anything else.
How long we keep it
We keep enquiries that do not lead to work for up to 12 months. We keep client and accounting records for as long as the law requires, which is generally six years. We delete or anonymise information when we no longer need it.
Your rights
You have the right to ask us for a copy of your personal information, to correct it, to delete it, to restrict or object to how we use it, and to receive it in a portable format, in each case where the law gives you that right. To use any of them, email hello@reviuu.co.uk.
If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.
Changes
We may update this notice from time to time. The date at the top shows when it was last changed.